Gymnastics Courses – Terms & Conditions

Booking and Paying for Your Course

Places on all courses are limited. They will be allocated on a first come, first served basis. All courses and camps must be accompanied by full payment upon booking, 100% of which is non-refundable.

An acknowledgment e-mail will be sent out on receipt of your booking & deposit/full payment. After we have issued a confirmation and received your deposit payment, a contract exists between you and us, effective from the date printed on the confirmation.
We reserve the right to request additional information depending on the medical information supplied to us by you.

Pricing and Accuracy

We endeavour to ensure that all the information and prices are accurate both on our website and in our promotional literature, however, occasionally minor errors occur and we reserve the right to correct prices in such circumstances. All courses are subject to change according to weather, programming and a satisfactory level of numbers. We reserve the right to cancel any courses and/or to change any information given, should this be necessary for any reason.

Cancellation by You

If you wish to cancel your confirmed booking you must notify us in writing or via e-mail. Your notice of cancellation will only take effect on the day it is received. We can accept bookings from another student suggested by you in your place, or we can carry over payments to future courses. A refund will be permitted if your place is taken by another customer.

Changes and/or Cancellation by Us

It is unlikely that we will have to make changes to your booking arrangements but occasionally, as we make the arrangements for your bookings many months ahead, we may have to make changes both before and after bookings have been confirmed and/or cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we reserve the right to do so at any time. If a significant change or cancellation of your booking becomes necessary, we will inform you as soon as is reasonably possible before the course changes. All other changes are treated as minor in which case we shall have absolute discretion as to whether you are notified. If we have to make a significant change or cancel your booking, and provided that there is time to do so before cancellation, we will offer you three options:
a) Accepting the alternative course arrangements as offered to you
b) Transferring to an alternative course (please note that the price may differ from your original booking)
c) Cancelling your booking (together with a refund)

You must notify us of your choice within 7 days of our offer of the alternative booking arrangements. If you fail to do so we will assume that you have chosen to accept the alternative booking arrangements. The above options are not available where any change is a minor one or where the changes or cancellation by us arises out of alterations to the confirmed booking requested by you.

Force Majeure

We cannot accept liability or pay compensation where the performance of our contractual obligations to you is prevented by or affected by “force majeure”. In these Booking Conditions “force majeure” means any event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid. Such events are likely to include but are not limited to cancellation of a special event by the organisers, industrial dispute, terrorist activity, natural, nuclear, chemical or biological disaster, fire, adverse weather conditions, and all similar events outside our control.

Behaviour

We treat as a priority the safety and well-being of all children attending our courses. We therefore reserve the right to remove from our courses without refund, any child who is found bullying, behaving in a way that may be a danger to others or who is generally disruptive.

All participants are expected to conduct themselves in an orderly and acceptable manner and not to disrupt the enjoyment of others. If in our opinion or in the opinion of any other person in authority, a participant is causing or is likely to cause distress, danger or annoyance to any other participants or any third party or damage to property, we reserve the right to terminate their booking arrangements with us immediately. In the event of such termination our liability to you and/or your party will cease and you and/or your party will be required to leave your accommodation or other service immediately. We will have no further obligations to you and/or your party. The cost of any damage caused by you or any participant you have booked on the course to any property or facilities will be passed on to you.

Special Requests and Pocket Money

Any special requests must be advised to us at the time of booking. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. Any failure to meet special requests will not be a breach of contract on our part. We regret that we cannot accept any conditional bookings (i.e. any booking which is specified to be conditional on the fulfilment of a particular request).

Medical Problems

If any participant has any medical problem these should be noted on your registration/medical form, please provide us with full details before you confirm your booking so that we can advise as to the suitability of your chosen arrangements. In the event that a participant needs medical attention during any course they will be treated by a qualified emergency first aid coach.

Any minor ailments that could affect a participant’s performance during the course should be informed to the coach before the session.

Complaints

If a problem occurs whilst you are on the course, you must inform us immediately so that the matter can be put right and we are given the opportunity to help. In the event that a complaint cannot be resolved at the time, you must write to us within 14 days of return from the course quoting the original booking details and giving all relevant information. PLEASE NOTE: – Failure to take these steps will hinder our ability to resolve the problem and/or investigate it fully and in consequence, your rights under the contract may be affected. We regret we cannot accept liability for any claims which are not notified to ourselves and/or our suppliers strictly in accordance with this clause.

Our Obligations to You

Subject to clauses below, we accept responsibility for ensuring that your course arrangements, which you book with us, are supplied as described on our website or in our brochures. If any part of your course arrangements are not provided as promised, due to the fault of our employees or facilities, we will transfer fees to an alternative course or a refund.

(a) Please note that we will not be liable for any injury, illness, or death or consequent losses suffered by you or any member of your party, unless you are able to prove that such injury or illness was caused by lack of reasonable care and skill on the part of ourselves or our suppliers in the performance of our obligations under our contract with you. It is a condition of the payment of compensation that you notify us of any complaint or claim and, further, assign to us any rights that you may have against any third party in connection with your claim. You must co-operate with us and our insurers in this regard. If you suffer a personal injury, death or serious difficulties as the result of an activity which does not form part of the course you booked with us – including for example any additional services or facilities provided to you by a supplier which was not included as part of the original contract between us – we will not be liable to pay you any compensation but will offer you such advice and guidance as is reasonable in all the circumstances provided we are advised of the incident within 90 days of the occurrence. We will not be responsible where you do not enjoy the course or suffer any other problems because of a reason which you did not make us aware of when the course was booked.

(b) And in all claims of whatever nature we will not be liable where the alleged loss or damage results from any of the following:
i. the fault of the person(s) affected or any members(s) of their party or
ii. the fault of a third party not connected with the provision of your course which we could not have predicted or avoided or
iii. an event or circumstances which we or the supplier of the service(s) in question could not have predicted or avoided even after taking all reasonable care or
iv. the fault of anyone who was not carrying out work for us (generally or in particular) at the time.
Important notice in respect of limits on liability.

Data Protection

Any email addresses and medical information is held by CCYC and only shard with the relevant staff.